Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
Turnaround Time

If you're thinking to use Secpac global for your packages, well then just don't.

I sent 8 packages, it was delayed for 15 days. I contact them through emails, but there was no proper response from them.

Finally the packages arrived on 15th day. Well, not in a condition that I'd like to see them. ALL OF THEM WERE DAMAGED. I had expensive stuff on these, like apple mac computer, cinema display monitor, photography lighting equipment, microwave, home theatre system. Everything was damaged and now become useless.

After receiving the packages, I tried to call them again. The secpac officials don't come on phone. Till date I've written them around 20 emails and cced to 5 people in secpac, they dont respond properly. Most of the times they avoid me, or else they'll say we're working on it.

They are very unprofessional, terrible service and no customer care.

They are not worth the time and money.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss damaged items while shipping. Secpac Global Shipping needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned damaged items while shipping in their reviews. You may find this information helpful for further shopping at Secpac Global Shipping.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like