Secpac Global Shipping - Avoid them and be trouble free

If you're thinking to use Secpac global for your packages, well then just don't.

I sent 8 packages, it was delayed for 15 days. I contact them through emails, but there was no proper response from them.

Finally the packages arrived on 15th day. Well, not in a condition that I'd like to see them. ALL OF THEM WERE DAMAGED. I had expensive stuff on these, like apple mac computer, cinema display monitor, photography lighting equipment, microwave, home theatre system. Everything was damaged and now become useless.

After receiving the packages, I tried to call them again. The secpac officials don't come on phone. Till date I've written them around 20 emails and cced to 5 people in secpac, they dont respond properly. Most of the times they avoid me, or else they'll say we're working on it.

They are very unprofessional, terrible service and no customer care.

They are not worth the time and money.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Turnaround Time
Product or Service Quality
Billing Practices
Customer service
Diversity of Products or Services
Delivery Service
Additional Fees

Product or service
Damaged Items While Shipping
Review category
Transportation and Storage
review #636833 by

Author wants to be contacted by the company. Learn more

Had an experience with Secpac Global Shipping? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 2 Yes 2
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Secpac Global Shipping. However, many companies do monitor reviews on our site.

You were reading a complaint about Secpac Global Shipping.
Filing a new complaint about